This notice describes how OnlineOrNot collects and uses data about you.
OnlineOrNot is owned by Max Rozen, based in Sydney - Australia. (referred to as "I", "Me", "Our" or "We"). As a customer of this service you're a "User" or "You" according to this policy. The applications or any services offered by us will be referred to as "OnlineOrNot", "App", "Website" or "Service".
OnlineOrNot collects data about you:
when you browse the OnlineOrNot website, onlineornot.com
when you create an OnlineOrNot account or update your account
when you send support, privacy, legal, and other requests to us
when working with and researching current and potential customers
When researching potential customers, we sometimes search the public World Wide Web or paid business databases. Otherwise, we don't buy or receive data about you from data brokers or other private services.
When you add GraphQL services and Tests on the OnlineOrNot application, OnlineOrNot stores them on OnlineOrNot servers. The data is associated with your OnlineOrNot account. When the data is stored in the OnlineOrNot server, OnlineOrNot encrypts it in transit and at rest so that other people including the server administrators can not see the contents of the data. The OnlineOrNot servers use the data to provide GraphQL testing services.
When you use the OnlineOrNot client apps, the OnlineOrNot website, OnlineOrNot logs data that might be identified to you:
a random, unique identifier
the version of the OnlineOrNot app, and the operating system you are using
network request data, such as the date and time, your IP address, and the URL
number of GraphQL services, organisations, tests, results and the total data size of them
OnlineOrNot uses this data to:
keep our service working quickly and reliably
debug and develop our apps and website
defend OnlineOrNot service from abuse and technical attacks
improve search results on the website
improve usability of our apps
OnlineOrNot usually deletes log entries with identifiable information within a few weeks, but may preserve logs longer, as needed in specific cases, like investigations of specific incidents.
your IP address
your preferred language
the web browser software you use
the kind of computer you use
the website that referred you
OnlineOrNot uses data about how you use the website to:
optimize the website, so that it's quick and easy to use
diagnose and debug technical errors
defend the website from abuse and technical attacks
compile statistics on package popularity
compile statistics on the kinds of software and computers visitors use
compile statistics on visitor searches and needs, to guide development of new website pages and functionality
decide who to contact about about product announcements, service changes, and new features
OnlineOrNot usually deletes website log entries with identifiable information within a few weeks, but keeps entries for visitors with OnlineOrNot accounts longer. OnlineOrNot reviews log entries for those users twice a year, and deletes entries when they're no longer needed.
OnlineOrNot may preserve log entries for all kinds of visitors longer, as needed in specific cases, like investigation of specific incidents. OnlineOrNot stores aggregate statistics indefinitely, but those statistics don't include data identifiable to you personally.
Basically OnlineOrNot services require an OnlineOrNot account. For example, you must have an OnlineOrNot account to use the OnlineOrNot client apps.
To create an OnlineOrNot account, OnlineOrNot requires a working email address. OnlineOrNot uses this data to provide you access to features and identify you across OnlineOrNot service, publicly and within OnlineOrNot.
You do not have to give your personal or legal name to create an OnlineOrNot account. You can use a pseudonym instead. You can also open more than one account.
You don't have to give OnlineOrNot a personal name or any social media names, and you can erase this data at any time.
OnlineOrNot uses your email to:
confirm if your email address is correct to sign you up
notify you about your free trial expires in 3 days
notify you about your free trial has been expired
notify you about your payment failure
notify you about your account has been deactivated because of payment failure
invite you to our lounge where only paid users can access when you became a paid user
notify you about your annual subscription renewal 3 days before
contact you in special circumstances related to your account
contact you about support requests
contact you about legal requests, like privacy complaints
announce new OnlineOrNot product offerings, service changes, and features
OnlineOrNot stores account data as long as the account stays open.
To continue using OnlineOrNot service after expiring free trial, OnlineOrNot requires your payment card data. OnlineOrNot itself does not collect or store enough information to charge your card itself. Rather, Stripe collects that data on OnlineOrNot's behalf, and gives OnlineOrNot security tokens that allow OnlineOrNot to create charges and subscriptions. Stripe meets the highest level of PCI compliance (Level 1). See more on their Security page.
OnlineOrNot uses your payment card data only to charge for OnlineOrNot service.
OnlineOrNot instructs Stripe to store your payment card data only as long as you use paid OnlineOrNot service.
OnlineOrNot collects data about you when you send OnlineOrNot support requests, legal complaints, privacy inquiries, and business inquiries. Those data usually include your name and email address, and may include your company or other affiliation.
OnlineOrNot uses contact data to:
respond to you
compile aggregate statistics about correspondence
train support staff and other OnlineOrNot personnel
review the performance of OnlineOrNot personnel who respond
defend OnlineOrNot from legal claims
OnlineOrNot stores correspondence as long as it may be useful for these purposes.
Data is kept on servers in the United States of America, and Australia. I sometimes retrieve those data to my personal computers in Australia. I use the data to develop, debug and maintain the service. The data is erased from my computers when no longer needed.
OnlineOrNot respects privacy rights under Regulation (EU) 2016/679, the European Union's General Data Protection Regulation (GDPR). Information that GDPR requires OnlineOrNot to give can be found throughout these privacy questions and answers. So can information about specific rights, like access, rectification, erasure, data portability, and objection to automated decision-making.
GDPR does not apply to everyone worldwide. But OnlineOrNot's policy is to do its best to offer all users the same privacy information, control, and protections, whether GDPR applies to them or not.
You can access your account data at any time by visiting your account page on app.onlineornot.com.
You can change your account data and payment card data at any time by visiting your account settings page on app.onlineornot.com.
You can close your OnlineOrNot account at any time through app.onlineornot.com. Closing your account starts a process of erasing OnlineOrNot's records of your account data including GraphQL Services, Tests and Results.
If you have questions or problems using the website to change or delete data about you, email firstname.lastname@example.org.
OnlineOrNot shares account data with others as mentioned in the section about account data.
OnlineOrNot does not sell information about you to others. However, OnlineOrNot uses services provided by other companies to provide OnlineOrNot service. Some of those services may collect data about you independently, for their own purposes. All of the companies are based in the United States.
Some of these services may be used to collect information about your online activities across different websites.
No. OnlineOrNot does not use your data for personalization or retargeting purposes.
You can send questions or complaints to: