Resolved incident

Contact and Sales Forms Returning Errors to Users

1Password · Major · Started

Duration
2h 20m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Our provider has deployed a fix. Error rates have returned to normal. This incident is now resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    1Password

    We are currently experiencing issues on the forms on 1Password.com (Contact Us, Webinars, Resources, Contact Sales, Contact Sales XAM). Customers filling out forms may experience timeouts or receive an error message "Something went wrong. Please try again or contact business@1password.com". We are investigating the issue and will update this space when we know more.

  2. Identified

    1Password

    We have identified an issue with one of our providers. We are monitoring their progress and will update as we get more information.

  3. Resolved

    1Password

    Our provider has deployed a fix. Error rates have returned to normal. This incident is now resolved.