Resolved incident

Elevated Errors and Latency Affecting Authentication

1Password · Minor · Started

Duration
1h 48m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    1Password

    We are investigating an issue causing elevated errors and increased latency on some backend endpoints. As a result, some users may experience slow loading times or error messages when attempting to sign in or authenticate. Retrying may allow access in some cases.

  2. Monitoring

    1Password

    We identified an issue and implemented mitigations. Latency and error rates have returned to normal levels. We will continue to closely monitor performance to ensure the issue is fully resolved.

  3. Monitoring

    1Password

    We are continuing to closely monitor performance to ensure the issue is fully resolved.

  4. Resolved

    1Password

    This incident has been resolved.