Item Usage Metrics Not Updating in Real Time

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   11 months ago

   1Password

   Some users may notice that the Item Usage information shown in dashboards and reports isn’t updating right away. The data is still accurate, but may take longer than usual to refresh. Our team is working to restore real-time updates.

2. Investigating

   11 months ago

   1Password

   We are continuing to investigate this issue.

3. Investigating

   11 months ago

   1Password

   Our teams continue to actively investigate this issue.

4. Investigating

   11 months ago

   1Password

   We are continuing to investigate this issue. We identified a potential root cause and work is in progress to confirm. We will share another update when that work is complete.

5. Identified

   11 months ago

   1Password

   We've identified the issue and our team is taking steps towards mitigating.

6. Identified

   11 months ago

   1Password

   We've observed signs of improvement from steps we've taken so far, and we are continuing work to mitigate the issue. We will share another update when that work is complete.

7. Identified

   11 months ago

   1Password

   We've completed mitigation work and are monitoring results.

8. Monitoring

   11 months ago

   1Password

   We've completed mitigation work and item usage metrics appear to be updating in real time. We will continue to closely monitor performance to ensure the issue is fully resolved.

9. Resolved

   11 months ago

   1Password

   This incident has been resolved.