Provisioned users with SSO enforcement encounter a 403 error when accepting their invitation

Resolved

Minor impact

Started

Lasted 16h 1m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Identified

    Our engineering team is continuing to work on deploying a fix for this issue. In the meantime, a workaround has been identified. Please contact our support team directly at support@1password.com and they will support you through the workaround steps.

  3. Identified

    The issue has been identified and our engineering team is working towards deploying a fix.

  4. Investigating

    Users who are attempting to accept their invite with SSO enforcement are unable to accept the invite and receive a 403 error. Our engineering team is actively investigating the issue.