Basecamp 3 iOS: App crashing repeatedly for some customers

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 4 years ago

   37signals

   We are aware of an incident with the latest release of the Basecamp 3 iOS app (3.18.0) that is causing the app to crash for some customers.

2. Identified

   over 4 years ago

   37signals

   The issue has been identified and a fix is being implemented.

3. Identified

   over 4 years ago

   37signals

   We have submitted a new build (3.18.1) of the Basecamp 3 iOS app to the Apple App Store. We will update here once this is approved and live.

4. Resolved

   over 4 years ago

   37signals

   A new version (3.18.1) of the Basecamp 3 app is now live in the Apple App Store.