Resolved incident

HEY is down

37signals · Critical · Started

Duration
43m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

HEY is back up and running now. So sorry for the issues today. As we're working through the fix, you may see some emails delayed by a bit. We're keeping a close eye on those today. Thanks for being patient!

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    37signals

    HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

  2. Investigating

    37signals

    Our Ops team is looking into this and we'll keep you posted. Stay tuned here as we get this resolved.

  3. Investigating

    37signals

    Hey is still experiencing trouble. We've narrowed down the issues and are working on a fix. Stay tuned.

  4. Identified

    37signals

    We're working on the fix for bringing HEY back up. Please hang tight. Everything should be running smoothly soon.

  5. Resolved

    37signals

    HEY is back up and running now. So sorry for the issues today. As we're working through the fix, you may see some emails delayed by a bit. We're keeping a close eye on those today. Thanks for being patient!