Basecamp 3 Campfire chat rooms are having trouble loading

Resolved

Major impact

Started

Lasted 40m

View official incident ↗

Updates

  1. Resolved

    Campfire and Pings are fixed and should be working normally. So sorry about the disruption today, everyone.

  2. Identified

    Campfire and Pings are still having trouble, but we've working on getting it fixed up. So sorry about this!

  3. Identified

    We are continuing to work on a fix for Pings and Campfires.

  4. Identified

    We have isolated the problem with Pings and Campfires and are working on the fix.

  5. Investigating

    We're still identifying the cause here for the chat outage. Really sorry about this, folks.

  6. Investigating

    We're still looking into the cause behind this chat outage (affecting both Pings and Campfire).

  7. Investigating

    We are continuing to investigate this issue.

  8. Investigating

    Basecamp 3 is having trouble loading Campfire chat rooms. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.