Basecamp 3 Campfire chat rooms are having trouble loading

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   about 6 years ago

   37signals

   Basecamp 3 is having trouble loading Campfire chat rooms. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.

2. Investigating

   about 6 years ago

   37signals

   We are continuing to investigate this issue.

3. Investigating

   about 6 years ago

   37signals

   We're still looking into the cause behind this chat outage (affecting both Pings and Campfire).

4. Investigating

   about 6 years ago

   37signals

   We're still identifying the cause here for the chat outage. Really sorry about this, folks.

5. Identified

   about 6 years ago

   37signals

   We have isolated the problem with Pings and Campfires and are working on the fix.

6. Identified

   about 6 years ago

   37signals

   We are continuing to work on a fix for Pings and Campfires.

7. Identified

   about 6 years ago

   37signals

   Campfire and Pings are still having trouble, but we've working on getting it fixed up. So sorry about this!

8. Resolved

   about 6 years ago

   37signals

   Campfire and Pings are fixed and should be working normally. So sorry about the disruption today, everyone.