Basecamp 4 is having trouble

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   12 months ago

   37signals

   Basecamp 4 is having trouble loading chats and notifications. We're looking into the root cause now. We're sorry for the trouble, folks.

2. Identified

   12 months ago

   37signals

   We've discovered the root cause and are actively working on a fix for the trouble with Campfires and Notifications. No ETA yet, but we're on the case. Stay tuned. Thanks for bearing with us, folks.

3. Monitoring

   12 months ago

   37signals

   We have identified the issue and we have made a change. The issue with Campfires and Notifications has improved, but we're still monitoring the situation. Sorry for the trouble, folks.

4. Resolved

   12 months ago

   37signals

   Basecamp 4 is working properly now. We're so sorry for the interruption today, folks.