Basecamp 4 is having trouble

Resolved

Minor impact

Started

Lasted 15m

View official incident ↗

Updates

  1. Resolved

    Basecamp 4 is working properly now. We're so sorry for the interruption today, folks.

  2. Monitoring

    We have identified the issue and we have made a change. The issue with Campfires and Notifications has improved, but we're still monitoring the situation. Sorry for the trouble, folks.

  3. Identified

    We've discovered the root cause and are actively working on a fix for the trouble with Campfires and Notifications. No ETA yet, but we're on the case. Stay tuned. Thanks for bearing with us, folks.

  4. Investigating

    Basecamp 4 is having trouble loading chats and notifications. We're looking into the root cause now. We're sorry for the trouble, folks.