Basecamp 2 & 3 and Launchpad are down

Resolved

Critical impact

Started

Lasted 27m

View official incident ↗

Updates

  1. Resolved

    We're seeing normal speeds for Basecamp 3 now, but will continue to monitor today and tomorrow. So sorry for the interruptions, everyone.

  2. Investigating

    Basecamp 3 is back up, but we're still investigating the root cause. We're here monitoring everything. Hang tight, everyone. We're so sorry for the interruption.

  3. Investigating

    Everything is speedy again in Basecamp 3, but we're still monitoring to make sure things are stable.

  4. Investigating

    We're still seeing some slowness with Basecamp 3 but are digging in. We're so sorry for the trouble, everyone.

  5. Investigating

    Campfires are slow in Basecamp 3. We're working on a fix. Hang tight, folks.

  6. Investigating

    We are continuing to investigate this issue.

  7. Investigating

    We're still seeing some issues with Basecamp 3, but Basecamp 2 and Launchpad should be working as expected. Sorry for the trouble again, folks.

  8. Investigating

    We're currently seeing trouble with Basecamp 3, Basecamp 2, and Launchpad. We're investing and will keep you posted.