Resolved incident

HEY is down

37signals · Critical · Started

Duration
25m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

HEY's back up and running. We're keeping an eye on things to make sure those emails are flowing smoothly again. Thanks for your patience folks.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    37signals

    HEY is having some trouble. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.

  2. Identified

    37signals

    We've discovered the root cause and are actively working on a fix for the trouble with HEY. No ETA yet, but we're on the case. Stay tuned. Thanks for bearing with us, folks.

  3. Monitoring

    37signals

    HEY's back up and running. You may see some delayed emails. We're working to get those flowing.

  4. Resolved

    37signals

    HEY's back up and running. We're keeping an eye on things to make sure those emails are flowing smoothly again. Thanks for your patience folks.