Resolved incident
Hey Billing Errors
37signals · Minor · Started
- Duration
- 35m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Our billing provider has confirmed things are looking OK now. We've been able to confirm billing is working as expected in Hey again. Thanks for your patience, everyone.
Event timeline
How this incident unfolded, from the official status page.
Investigating
37signals
We're investigating issues with our billing provider so some users may see errors when trying to update their billing details in Hey. We're actively investigating/tracking the issue with our provider now. We're so sorry for the trouble.
Resolved
37signals
Our billing provider has confirmed things are looking OK now. We've been able to confirm billing is working as expected in Hey again. Thanks for your patience, everyone.