Resolved incident

Ably.com website and control API disruption

Ably · Minor · Started over 2 years ago

Duration: < 1m
Severity: Minor
Status: Resolved

Summary

Minor · Resolved

We have a recurrence of the issues earlier this morning and are investigating. Currently ably.com and the control API are slow to respond with increased error rates. 15th Feb 12:00 PM The ably.com site and control API are continuing to experience some disruption with elevated latencies and error rates. We are still trying to establish the root cause of the problem. 15th Feb 01:02 PM The service has been stable for ~30 minutes. We will continue to monitor and work to understand the root cause.

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Event timeline

How this incident unfolded, from the official status page.

Resolved
over 3 years ago
Ably
We have a recurrence of the issues earlier this morning and are investigating. Currently ably.com and the control API are slow to respond with increased error rates. 15th Feb 12:00 PM The ably.com site and control API are continuing to experience some disruption with elevated latencies and error rates. We are still trying to establish the root cause of the problem. 15th Feb 01:02 PM The service has been stable for ~30 minutes. We will continue to monitor and work to understand the root cause.