Resolved incident

Unnecessary leave and immediate re-enter events since Tuesday

Ably · Minor · Started

Duration
< 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Customers using our presence feature may have seen sporadic spurious leave + immediate re-enter events for presence members over the last two days, since Tuesday. We have rolled back to a version of the service which does not have the bug, and we apologise for any inconvenience.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Ably

    Customers using our presence feature may have seen sporadic spurious leave + immediate re-enter events for presence members over the last two days, since Tuesday. We have rolled back to a version of the service which does not have the bug, and we apologise for any inconvenience.