Resolved incident

Elevated Realtime Publish Errors - eu-west-1

Ably · Minor · Started

Duration
41m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We have identified the issue which relates to an internal error rate. While this was elevated, there was no impact to customers.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Ably

    We're experiencing an elevated level of realtime publish errors in eu-west-1 and are currently looking into the issue.

  2. Investigating

    Ably

    We're experiencing an elevated level of realtime publish errors in eu-west-1 and are looking into the issue.

  3. Investigating

    Ably

    We are continuing to investigate an elevated level of realtime publish errors in eu-west-1 for a single customer. There is no wider impact.

  4. Resolved

    Ably

    We have identified the issue which relates to an internal error rate. While this was elevated, there was no impact to customers.