Resolved incident

Issue with Ably Queues in eu-west-1

Ably · Major · Started

Duration
4m
Severity
Major
Status
Resolved

Summary

Major · Resolved

9th August 12:57 UTC We have become aware of an issue with our Ably Reactor Queues in eu-west-1 and are investigating. 9th August 13:30 UTC We have identified the issue and rectified it. The coordinator node for our eu-west-1 Reactor Queue cluster became unresponsive. This meant that the eu-west-1 endpoint - https://eu-west-1-a-queue.ably.io:15671 - was also unresponsive. 9th August 13:36 UTC We are monitoring the cluster to ensure it is working as expected. 9th Aug 13:44 UTC We can confirm that Ably Reactor Queues in eu-west-1 are now operational.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Ably

    9th August 12:57 UTC We have become aware of an issue with our Ably Reactor Queues in eu-west-1 and are investigating. 9th August 13:30 UTC We have identified the issue and rectified it. The coordinator node for our eu-west-1 Reactor Queue cluster became unresponsive. This meant that the eu-west-1 endpoint - https://eu-west-1-a-queue.ably.io:15671 - was also unresponsive. 9th August 13:36 UTC We are monitoring the cluster to ensure it is working as expected. 9th Aug 13:44 UTC We can confirm that Ably Reactor Queues in eu-west-1 are now operational.