High pusher, pubnub and mqtt adaptor error rate

Event timeline

How this incident unfolded, from the official status page.

1. Monitoring

   11 months ago

   Ably

   There was a high error rate with pusher, pubnub, and mqtt protocol adaptors in one region for a duration of 11 minutes from 11:25 UTC in the eu-west-1 (Ireland) region. This has now been resolved. No other region was affected

2. Monitoring

   11 months ago

   Ably

   There is a high error rate for all translator protocol adaptors globally (pusher, pubnub and mqtt). We have identified the issue and are working on a fix.

3. Monitoring

   11 months ago

   Ably

   We have resolved the issue and the error rate has now dropped across all affected regions. We are continuing to monitor.

4. Resolved

   11 months ago

   Ably

   The incident is now resolved. The elevated protocol adaptor error rate affected EU regions for 36 minutes from 11.25am-12.01pm UTC, for 15 minutes in US regions from 11.50am-12.05pm UTC, and for 14 minutes in AP regions from 11.48am-12.02pm UTC.