High pusher, pubnub and mqtt adaptor error rate

Resolved

Minor impact

Started

Lasted 33m

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Updates

  1. Resolved

    The incident is now resolved. The elevated protocol adaptor error rate affected EU regions for 36 minutes from 11.25am-12.01pm UTC, for 15 minutes in US regions from 11.50am-12.05pm UTC, and for 14 minutes in AP regions from 11.48am-12.02pm UTC.

  2. Monitoring

    We have resolved the issue and the error rate has now dropped across all affected regions. We are continuing to monitor.

  3. Monitoring

    There is a high error rate for all translator protocol adaptors globally (pusher, pubnub and mqtt). We have identified the issue and are working on a fix.

  4. Monitoring

    There was a high error rate with pusher, pubnub, and mqtt protocol adaptors in one region for a duration of 11 minutes from 11:25 UTC in the eu-west-1 (Ireland) region. This has now been resolved. No other region was affected