Resolved incident

Elevated errors across multiple regions

Ably · Minor · Started

Duration
< 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We are investigating elevated error rates across multiple regions for a period of 8 minutes (10:36 - 10:44 UTC). Service appears to be operating normally now. 20th Oct 11:20 AM Investigations show there was a transient netsplit between us-west-1 and other regions, leading to increased error rates and high latencies for the duration of the netsplit for customers in the us-west-1 area. Customers may have been routed to other regions.

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Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Ably

    We are investigating elevated error rates across multiple regions for a period of 8 minutes (10:36 - 10:44 UTC). Service appears to be operating normally now. 20th Oct 11:20 AM Investigations show there was a transient netsplit between us-west-1 and other regions, leading to increased error rates and high latencies for the duration of the netsplit for customers in the us-west-1 area. Customers may have been routed to other regions.