Resolved incident

Service outage affecting subset of our customers

ActiveCampaign · Minor · Started

Duration
44m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The issues affecting service connectivity have been resolved. Following a coordinated effort with our infrastructure partners, all systems are now fully operational and performing as expected

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    ActiveCampaign

    We are currently investigating a service interruption affecting a subset of our customers in US. Users may experience errors or inability to access certain features at this time. Our engineering team is fully engaged and working to identify the root cause.

  2. Resolved

    ActiveCampaign

    The issues affecting service connectivity have been resolved. Following a coordinated effort with our infrastructure partners, all systems are now fully operational and performing as expected