Resolved incident

Hilos.io Platform Unavailable

ActiveCampaign · None · Started

Duration
68h 27m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    ActiveCampaign

    We are aware of a general outage for api.hilos.io. Engineering is working to restore functionality now.

  2. Identified

    ActiveCampaign

    We are continuing to work on a fix for this issue.

  3. Identified

    ActiveCampaign

    Portions of the API have come back online. We are continuing to apply fixes to enable full restoration.

  4. Monitoring

    ActiveCampaign

    The platform is restored though customers may experience delays in full access being restored due to caching. We expect full access to be restored within one hour for anyone still impacted.

  5. Resolved

    ActiveCampaign

    This incident has been resolved.