Hilos.io Platform Unavailable

Resolved

None impact

Started

Lasted 68h 27m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    The platform is restored though customers may experience delays in full access being restored due to caching. We expect full access to be restored within one hour for anyone still impacted.

  3. Identified

    Portions of the API have come back online. We are continuing to apply fixes to enable full restoration.

  4. Identified

    We are continuing to work on a fix for this issue.

  5. Identified

    We are aware of a general outage for api.hilos.io. Engineering is working to restore functionality now.