ActiveCampaign platform unavailable for some Accounts
Resolved
Major impact
Updates
Resolved
Monitoring has shown that the implemented fix has sustained mitigation of the issue. Incident is now resolved.
Monitoring
The fix has been implemented and the platform has stabilized. The engineering team will be monitoring closely to ensure enduring resolution.
Identified
Engineers are aware of and actively resolving intermittent errors on the platform and associated APIs. A path towards resolution has been identified and a fix is in progress.
Identified
Engineers have detected delays or unavailability with access to the ActiveCampaign platform. Engineers are actively investigating the issue and working to restore normal service levels as soon as possible. This outage is impacting multiple services and features, which may result in slower response times or errors.