Resolved incident

ActiveCampaign platform unavailable for some Accounts

ActiveCampaign · Major · Started

Duration
2h 2m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Monitoring has shown that the implemented fix has sustained mitigation of the issue. Incident is now resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    ActiveCampaign

    Engineers have detected delays or unavailability with access to the ActiveCampaign platform. Engineers are actively investigating the issue and working to restore normal service levels as soon as possible. This outage is impacting multiple services and features, which may result in slower response times or errors.

  2. Identified

    ActiveCampaign

    Engineers are aware of and actively resolving intermittent errors on the platform and associated APIs. A path towards resolution has been identified and a fix is in progress.

  3. Monitoring

    ActiveCampaign

    The fix has been implemented and the platform has stabilized. The engineering team will be monitoring closely to ensure enduring resolution.

  4. Resolved

    ActiveCampaign

    Monitoring has shown that the implemented fix has sustained mitigation of the issue. Incident is now resolved.