Engineers are actively investigating reports of partners being unable to login to their partner portal

Resolved

Major impact

Started

Lasted 2h 25m

View official incident ↗

Updates

  1. Resolved

    Engineering and support has confirmed that the issue is resolved.

  2. Monitoring

    Engineers have applied a fix and are monitoring. Partners should now be able to access the partner portal as expected.

  3. Identified

    Engineers have identified the root cause and are working on implementing a fix.

  4. Investigating

    We are currently investigating this issue.