Resolved incident

Engineers are actively investigating reports of partners being unable to login to their partner portal

ActiveCampaign · Major · Started

Duration
2h 25m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Engineering and support has confirmed that the issue is resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    ActiveCampaign

    We are currently investigating this issue.

  2. Identified

    ActiveCampaign

    Engineers have identified the root cause and are working on implementing a fix.

  3. Monitoring

    ActiveCampaign

    Engineers have applied a fix and are monitoring. Partners should now be able to access the partner portal as expected.

  4. Resolved

    ActiveCampaign

    Engineering and support has confirmed that the issue is resolved.