Whatsapp message responses delayed

Resolved

Major impact

Started

Lasted 3h 23m

View official incident ↗

Updates

  1. Resolved

    All delayed messages have caught up.

  2. Monitoring

    The issue has been resolved and response messages are catching up now.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    We are aware of delays in receiving Whatsapp responses and engineering is actively investigating. Message sending is not impacted.