Resolved incident

Whatsapp message responses delayed

ActiveCampaign · Major · Started

Duration
3h 23m
Severity
Major
Status
Resolved

Summary

Major · Resolved

All delayed messages have caught up.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    ActiveCampaign

    We are aware of delays in receiving Whatsapp responses and engineering is actively investigating. Message sending is not impacted.

  2. Identified

    ActiveCampaign

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    ActiveCampaign

    The issue has been resolved and response messages are catching up now.

  4. Resolved

    ActiveCampaign

    All delayed messages have caught up.