Issue impacting customer logins for a portion of users

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   2 months ago

   ActiveCampaign

   We are currently investigating an issue impacting customer logins for a portion of users. Affected customers may encounter errors or be unable to access their accounts. Our engineering team is actively working to pinpoint the cause and restore full access as quickly as possible.

2. Identified

   2 months ago

   ActiveCampaign

   The issue has been identified and a fix is in progress.

3. Monitoring

   2 months ago

   ActiveCampaign

   A fix has been implemented and we are monitoring closely to ensure resolution.

4. Resolved

   2 months ago

   ActiveCampaign

   This incident has been resolved.