Service Interruption: Account Access Issues (APAC & EU)

Resolved

Major impact

Started

Lasted 55m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Investigating

    Engineers have identified an issue with account accessibility for customers hosted on our Multi-Region Data Center (MRDC) infrastructure. Currently, some customers in the APAC and EU regions may experience errors or timeouts when attempting to log in to their ActiveCampaign accounts. We are actively investigating the root cause and will provide further updates as more information becomes available.