Resolved incident

Service Interruption: Account Access Issues (APAC & EU)

ActiveCampaign · Major · Started

Duration
55m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    ActiveCampaign

    Engineers have identified an issue with account accessibility for customers hosted on our Multi-Region Data Center (MRDC) infrastructure. Currently, some customers in the APAC and EU regions may experience errors or timeouts when attempting to log in to their ActiveCampaign accounts. We are actively investigating the root cause and will provide further updates as more information becomes available.

  2. Resolved

    ActiveCampaign

    This incident has been resolved.