Resolved incident

Issues loading the Contacts and Deals main pages

ActiveCampaign · Minor · Started

Duration
110h 33m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We believe this issue is resolved at this time. If customers are continuing to experience issues loading the pages in question, they should contact support.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    ActiveCampaign

    ActiveCampaign is experiencing a degradation of some parts of the platform Customers who are attempting to access the main Contacts or Deals pages may see the content fail to load. Other pages may also be impacted. This issue is due to a security issue impacting a third party domain used to host assets for ActiveCampaign. If you are experiencing issues loading these or other pages, please reach out to support for more information. Symptoms may include pages that load the navigation but present a blank/white page for the main content. This issue may have started as early as Tuesday, June 16th, for some customers.

  2. Resolved

    ActiveCampaign

    We believe this issue is resolved at this time. If customers are continuing to experience issues loading the pages in question, they should contact support.