Resolved incident

Issues with Automations and Campaign Link Tracking

ActiveCampaign · Major · Started

Duration
3h 3m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    ActiveCampaign

    We are aware of issues with tracked links in campaigns from customers in the US. Engineers are actively engaged and investigating the issue.

  2. Investigating

    ActiveCampaign

    We are continuing to investigate this issue. We see that automations are impacted as well. Engineers are continuing to investigate.

  3. Investigating

    ActiveCampaign

    We are continuing to investigate this issue.

  4. Identified

    ActiveCampaign

    The issue has been identified and engineers are working to fully resolve the issue now.

  5. Identified

    ActiveCampaign

    Link tracking is mostly restored. Engineers are continuing to work towards full resolution.

  6. Monitoring

    ActiveCampaign

    Both automation and campaign link tracking issues have been resolved and there is no continuing impact. We are watching closely for any return of these issues.

  7. Resolved

    ActiveCampaign

    This incident has been resolved.