We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001cIGoWCAW. We will provide an update as we progress.
Performance Degradation for Customers in Mumbai and Chennai
Started
On October 27, 2026, between 08:05 UTC and 10:45 UTC customers using services in Mumbai and Chennai may have experienced performance degradation. This occurred due to packet loss within an upstream provider’s network. As of 10:45 UTC the loss has subsided, and we are no longer seeing degraded performance in the affected regions. We have been monitoring for recurrence, and will continue to do so for the next few hours.If you have questions or are still experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Akamai continues to investigate the potential impact of the recently published F5/NGINX vulnerabilities (CVE-2026-15176, CVE-2026-97205, and CVE-2026-93479) across our platform and infrastructure. Customers and partners with a valid Control Center login can find more details at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing impact related to this issue, please use the Support Center on Akamai Community or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001cIGoWCAW. We will provide an update as we progress.
Performance Degradation for Customers in Mumbai and Chennai
Started
On October 27, 2026, between 08:05 UTC and 10:45 UTC customers using services in Mumbai and Chennai may have experienced performance degradation. This occurred due to packet loss within an upstream provider’s network. As of 10:45 UTC the loss has subsided, and we are no longer seeing degraded performance in the affected regions. We have been monitoring for recurrence, and will continue to do so for the next few hours.If you have questions or are still experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Akamai continues to investigate the potential impact of the recently published F5/NGINX vulnerabilities (CVE-2026-15176, CVE-2026-97205, and CVE-2026-93479) across our platform and infrastructure. Customers and partners with a valid Control Center login can find more details at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing impact related to this issue, please use the Support Center on Akamai Community or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.