Resolved incident
Intermittent Connectivity Issues
Amplitude · None · Started
- Duration
- < 1m
- Severity
- None
- Status
- Resolved
Summary
None · Resolved
Between approximately 2026-07-24 03:39–05:00 PT (10:39–12:00 UTC), some customers may have experienced intermittent connectivity issues while accessing Amplitude or sending data, including connection timeouts. This was caused by an AWS networking disruption in the us-west-2 region affecting multiple upstream AWS services. The issue originated outside of Amplitude's infrastructure and was resolved by AWS. Services: - Our SDKs queue undelivered events on-device and automatically retry sending them, so we expect minimal to no data loss from this incident. No ingested data was lost and no action is required. - Experiment/Flag evaluations failed and return 503s due to service unavailability. There is no data loss.
Event timeline
How this incident unfolded, from the official status page.
Resolved
Amplitude
Between approximately 2026-07-24 03:39–05:00 PT (10:39–12:00 UTC), some customers may have experienced intermittent connectivity issues while accessing Amplitude or sending data, including connection timeouts. This was caused by an AWS networking disruption in the us-west-2 region affecting multiple upstream AWS services. The issue originated outside of Amplitude's infrastructure and was resolved by AWS. Services: - Our SDKs queue undelivered events on-device and automatically retry sending them, so we expect minimal to no data loss from this incident. No ingested data was lost and no action is required. - Experiment/Flag evaluations failed and return 503s due to service unavailability. There is no data loss.