Resolved incident

EU data collection endpoint api.eu.amplitude.com is DOWN

Amplitude · Critical · Started

Duration
2h 28m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Amplitude

    Since 2026-04-12 00:43 PT (07:43 UTC), the EU data collection endpoint (api.eu.amplitude.com) has been experiencing service disruptions. Customers sending event data to the EU endpoint may encounter errors, and data ingestion may be temporarily unavailable. Our team is actively investigating the source of the issue and working to restore normal operations. Auto-scaling measures have been initiated. We do not expect permanent data loss for events that are retried by client SDKs. No customer action is needed at this time beyond ensuring your SDKs are configured with retry logic. We will provide the next update by 2026-04-12 02:00 PT (09:00 UTC).

  2. Investigating

    Amplitude

    We are continuing to investigate this issue

  3. Monitoring

    Amplitude

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Amplitude

    This incident has been resolved.