Resolved incident

Elevated errors loading usage data on platform.claude.com

Anthropic · Major · Started

Duration
1h 13m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Anthropic

    We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

  2. Resolved

    Anthropic

    This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.