Resolved incident

Delayed credits on the Claude Platform

Anthropic · Minor · Started

Duration
6h 16m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This issue has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Anthropic

    We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.

  2. Monitoring

    Anthropic

    We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.

  3. Resolved

    Anthropic

    This issue has been resolved.