Degraded performance on platform.claude.com and Claude for Microsoft Office 365

Resolved

Minor impact

Started

Lasted 1h 2m

View official incident ↗

Updates

  1. Resolved

    This issue has been resolved.

  2. Monitoring

    We are seeing success rates recover across affected services. Core inference and the API are not impacted.

  3. Investigating

    We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.