Apigee Datastore issues (Cassandra) affecting API runtime traffic of Edge Cloud organizations in europe-west1 region

Resolved

Minor impact

Started

Lasted 350h 8m

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Updates

  1. Resolved

    The incident was mitigated several hours after this initial posting but left in monitoring status for an extended time period given similar issues in this region. No further outages were recorded post mitigation. A full RCA is in flight to track actions to prevent a recurrence of this issue. We apologize for the inconvenience this caused.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    Some of the customers whose Edge Cloud organizations in europe-west1 region might be experiencing API traffic failures due to Datastore issues (Cassandra). The issue is under investigation now.