Resolved incident

Analytics Data Delays in europe-west1

Apigee · None · Started

Duration
4h 32m
Severity
None
Status
Resolved

Summary

None · Resolved

As at 2021-09-01 21:40 US/Pacific, all analytics data backlogs have been processed. The Analytics data delay has been resolved and Analytics services are fully recovered.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Apigee

    Apigee has identified delays in data analytics that may affect customer organizations located in the europe-west1 region. Symptoms: Data analytics dashboards may not be up-to-date. You may not be able to view realtime analytics records starting from Wednesday, 2021-09-01 17:00 US/Pacific. Analytics APIs continue to work. Runtime traffic is not affected. Apigee is actively working on addressing this issue. We will post updates here as we identify and resolve this issue.

  2. Identified

    Apigee

    We have deployed a new pipeline in europe-west2 region to process the analytics data backlogs. It is expected to take a couple of hours from 2021-09-01 21:40 US/Pacific to catchup.

  3. Resolved

    Apigee

    As at 2021-09-01 21:40 US/Pacific, all analytics data backlogs have been processed. The Analytics data delay has been resolved and Analytics services are fully recovered.