Errors while login with SAML in Apigee UI

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 3 years ago

   Apigee

   We are investigating failures while logging in to Apigee UI. Customers using saml / sso to login to Edge Cloud UI are experiencing errors. This incident does not cause any traffic impact.

2. Monitoring

   over 3 years ago

   Apigee

   A fix has been implemented and we are monitoring the results.

3. Monitoring

   over 3 years ago

   Apigee

   The 'Validation of protocol message signature failed' errors observed on SAML login to Edge should be mitigated and we're still investigating an issue where the SAML login button is not available.

4. Monitoring

   over 3 years ago

   Apigee

   We have identified the problem with the unavailable SAML login button which some customers may be experiencing. The fix is currently being tested. Once the fix is confirmed, we'll provide an ETA for the delivery of this solution. Thank you for your patience as we work through this.

5. Resolved

   over 3 years ago

   Apigee

   The fix was completely rolled out in production and this incident is now fully resolved.