Resolved incident

EdgeCloud: Intermittent runtime impact for some customers in US-West

Apigee · Major · Started

Duration
48m
Severity
Major
Status
Resolved

Summary

Major · Resolved

The issue was identified to a single node issue in one of our Cassandra pods in the US-West region which was mitigated. We're not seeing any further errors post mitigation but will continue to monitor. We'll do a review of this incident and take the necessary actions to improve our systems to prevent a recurrence. Thanks again for your patience and partnership!

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Apigee

    We're currently investigating an issue for some customers encountering intermittent 5xx errors for some of their API runtime calls in the US-West region. All of the right resources are engaged in this investigation. No other services are impacted by this issue. We'll provide an update shortly. Thank you for your patience!

  2. Resolved

    Apigee

    The issue was identified to a single node issue in one of our Cassandra pods in the US-West region which was mitigated. We're not seeing any further errors post mitigation but will continue to monitor. We'll do a review of this incident and take the necessary actions to improve our systems to prevent a recurrence. Thanks again for your patience and partnership!