Networking issue in US-East

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   about 4 years ago

   Apigee

   We are currently investigating an issue affecting some customers in US-East1 who are seeing connection timeouts while connecting to target servers.

2. Identified

   about 4 years ago

   Apigee

   The issue was limited to the time period of 9:45-10:40AM PDT. We have found the causal factor and are implementing a remediation to ensure it does not recur. We will update this page when the remediation is completed, within the next 4 hours.

3. Monitoring

   about 4 years ago

   Apigee

   An initial mitigation has been deployed, and a further mitigation step will be done tomorrow at ~8am PDT, lasting for ~ 2 hours.

4. Resolved

   about 4 years ago

   Apigee

   All mitigations have now been implemented and completed.