Resolved incident

Apigee Datastore issues (Cassandra) affecting API runtime traffic of Edge Cloud organizations in europe-west1 region.

Apigee · Minor · Started

Duration
61h 59m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The emergency maintenance to perform infrastructure maintenance was completed successfully. The technical teams will continue to monitor this cluster closely to ensure the service continues to remain stable including investigating the root cause further for opportunities to prevent recurrence. We apologize for any inconvenience this has caused for your business, but we appreciate your partnership and patience through this.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Apigee

    Some of the customers whose Edge Cloud organizations in europe-west1 region might be experiencing API traffic failures due to Datastore issues (Cassandra). The issue is under investigation now.

  2. Investigating

    Apigee

    We are continuing to investigate this issue.

  3. Monitoring

    Apigee

    The incident has been mitigated, and has been stable for the last 6 hours. While we investigate the root cause, we'll continue to monitor this issue closely to ensure service stability. Thank you for your patience and understanding.

  4. Resolved

    Apigee

    The emergency maintenance to perform infrastructure maintenance was completed successfully. The technical teams will continue to monitor this cluster closely to ensure the service continues to remain stable including investigating the root cause further for opportunities to prevent recurrence. We apologize for any inconvenience this has caused for your business, but we appreciate your partnership and patience through this.