Resolved incident

Datastore Errors in AWS EU-Central-1

Apigee · Major · Started

Duration
50m
Severity
Major
Status
Resolved

Summary

Major · Resolved

AWS Availability Zone euc1-az1 experienced an outage today at roughly 1:25PM Pacific. In-flight requests to our database servers in that zone were rejected as the machines were unavailable, but only in-flight requests at the instance of the outage were affected. There is no ongoing impact, as our High Availability immediately routed all incoming requests to available nodes. We will continue to monitor the situation but expect no other issues to arise.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Apigee

    Customers may see an increase in Datastore errors for runtime calls in EU-Central-1, including access to KVM, Cache, Quota, and KMS policies. We are working to restore services.

  2. Identified

    Apigee

    We are continuing to work on a fix for this issue.

  3. Resolved

    Apigee

    AWS Availability Zone euc1-az1 experienced an outage today at roughly 1:25PM Pacific. In-flight requests to our database servers in that zone were rejected as the machines were unavailable, but only in-flight requests at the instance of the outage were affected. There is no ongoing impact, as our High Availability immediately routed all incoming requests to available nodes. We will continue to monitor the situation but expect no other issues to arise.