Resolved incident

appsflyer.com domain availability

AppsFlyer · Minor · Started

Duration
56h 25m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We are seeing significantly fewer reports related to domain mapping and expect the DNS propagation process to complete in the coming hours. We are marking this incident as resolved. If you have any questions or need assistance, our team is available to help.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    AppsFlyer

    We are investigating an issue that may impact the availability of appsflyer.com domain, potentially related to one of our vendors. We are assessing the impact and will share an update as more information becomes available.

  2. Identified

    AppsFlyer

    Our team continues to investigate the issue affecting the availability of our main domain. Customers may experience issues accessing dashboards and sending S2S in-app events. Some customers are also reporting intermittent accessibility issues with certain APIs. We will provide further updates as more information becomes available.

  3. Identified

    AppsFlyer

    Raw data export from the dashboard and the Pull API is currently unavailable. We will share further updates as more information becomes available.

  4. Monitoring

    AppsFlyer

    Our teams are actively resolving this incident. During this time, customers may experience issues with campaign traffic, postbacks, click redirection, API calls, and dashboard access. We will provide further updates as more information becomes available or once the issue is fully resolved.

  5. Monitoring

    AppsFlyer

    The issue affecting the availability of our domain has been resolved. Customers may still experience sporadic issues while the domain mapping change propagates. We continue to monitor the relevant services. Please note that raw data export from the dashboard and the Pull API are still unavailable. Thank you for your patience.

  6. Monitoring

    AppsFlyer

    Raw data export from the dashboard and the Pull API is now available. Before exporting data, please follow the critical actions outlined in the email sent earlier today. We are aware that some customers may still experience sporadic issues while the domain mapping change propagates. Thank you again for your patience.

  7. Resolved

    AppsFlyer

    We are seeing significantly fewer reports related to domain mapping and expect the DNS propagation process to complete in the coming hours. We are marking this incident as resolved. If you have any questions or need assistance, our team is available to help.