Resolved incident

Delays with Postbacks

AppsFlyer · Minor · Started

Duration
2h 18m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The in-apps and sessions postbacks are back to normal and the issue is now fully resolved. Thank you again for your patience.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    AppsFlyer

    We've identified a delay in sending Postbacks of in-apps, sessions, and installs, as well as Push API for in-apps and installs, There is no data loss and our teams are working to resolve this issue. We'll share an update on our progress as soon as possible.

  2. Identified

    AppsFlyer

    After further investigation, the Push API service wasn’t impacted at all. In addition, Installs Postbacks are back to normal and the delay is over. We'll keep updating with any progress of closing the gap for in-apps and sessions postbacks. Thank you for your patience.

  3. Monitoring

    AppsFlyer

    The gap for in-apps and sessions postbacks is closing. We'll update once it's back to normal.

  4. Resolved

    AppsFlyer

    The in-apps and sessions postbacks are back to normal and the issue is now fully resolved. Thank you again for your patience.