Delay in installs attribution

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   almost 2 years ago

   AppsFlyer

   We are investigating an issue with the attribution process and temporarily paused sessions and in-app traffic to minimize impact. We will share updates about our progress.

2. Identified

   almost 2 years ago

   AppsFlyer

   We have identified the issue's root cause and our teams are working on resolving it. The sessions and in-app traffic are still paused. You may notice that new data is not available in reports and dashboards, and related push API and postbacks are delayed. Redirecting to app stores is unaffected. We will continue and share updates about our progress.

3. Monitoring

   almost 2 years ago

   AppsFlyer

   The issue is resolved and we are gradually processing the delayed traffic. Sessions are processed and their lag is gradually consumed. In-app events are still paused. We will continue and share updates about our progress. Thank you for your patience.

4. Monitoring

   almost 2 years ago

   AppsFlyer

   We are now gradually consuming the delayed in-apps traffic in parallel to the sessions. We will update here about the lag consumption.

5. Monitoring

   almost 2 years ago

   AppsFlyer

   We expect the delay in sessions to be consumed in a few minutes. We will continue and update you about the reduction in in-apps lag. Thank you again for your patience.

6. Resolved

   almost 2 years ago

   AppsFlyer

   We're happy to report that the in-app events processing is back to normal. Thank you for your patience. If you're still experiencing any related issues, please reach out to customer support.