Resolved incident

Issue with Install Attribution to Impressions

AppsFlyer · Minor · Started

Duration
1h 12m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

As of approximately 14:05 UTC, installs are being attributed to new impressions recorded after this time. Installs will not be attributed to impressions received before 14:05 UTC. The issue has now been fully resolved. If you experience any further issues, please contact our support team.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    AppsFlyer

    Between 12:15 UTC and 12:30 UTC, new installs were attributed only to Self-Reporting Networks (SRNs) and organic sources due to an issue preventing attribution to clicks and impressions. As of 12:30 UTC, attribution to clicks has returned to normal. However, attribution to impressions is still not functioning. We will provide further updates as soon as possible.

  2. Resolved

    AppsFlyer

    As of approximately 14:05 UTC, installs are being attributed to new impressions recorded after this time. Installs will not be attributed to impressions received before 14:05 UTC. The issue has now been fully resolved. If you experience any further issues, please contact our support team.