Resolved incident

Dashboards availability

AppsFlyer · Major · Started

Duration
1h 45m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Some of our services were impacted by a DNS issue between 14:35 and 15:35 UTC. During this time: clicks and impressions processing was delayed, which resulted in a temporary increase in organic attribution; the Onelink API was partially available; and some processed events are missing geo data. The issue has been fully resolved. Please contact our support team with any questions.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    AppsFlyer

    You may experience issues with login and/or with accessing our dashboards. We're investigating the issue and will update you when we have more details. We apologize for the inconvenience.

  2. Identified

    AppsFlyer

    We have identified the issue's cause, and dashboards are now available. We are currently analyzing the impact of this issue, and the incident remains open. Thank you for your patience.

  3. Resolved

    AppsFlyer

    Some of our services were impacted by a DNS issue between 14:35 and 15:35 UTC. During this time: clicks and impressions processing was delayed, which resulted in a temporary increase in organic attribution; the Onelink API was partially available; and some processed events are missing geo data. The issue has been fully resolved. Please contact our support team with any questions.