Delay in reports data availability

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 2 years ago

   AppsFlyer

   You may experience delays getting the latest data in some of our reports. We're currently investigating the issue and will provide an update when we have more details. We apologize for the inconvenience.

2. Identified

   over 2 years ago

   AppsFlyer

   We identified the issue causing the delay in data availability in some of our reports. We're working to resolve it and will share more information once it's available.

3. Identified

   over 2 years ago

   AppsFlyer

   We are continuing to work on a fix for this issue.

4. Monitoring

   over 2 years ago

   AppsFlyer

   We would like to share more details on the issue impact: Unaffected Services: - Attribution, impression & click redirection, postbacks to partners, raw data reports in Pull API, and raw data export Affected Services: Some aggregated reports and APIs have experienced partial or delayed data. This includes: - Analytics Dashboards - Cohort DataLocker and raw data DataLocker - Master API data for March 6th is currently delayed - Audience and Creative processes have been temporarily paused No data was lost and full data recovery is in progress. We will update about the recovery timeline once the details are available. Thank you for your patience.

5. Monitoring

   over 2 years ago

   AppsFlyer

   Data recovery is expected to be completed by March 8, 10:00 AM UTC. Updates will follow if there are changes to this timeline. Thank you for your patience.

6. Resolved

   over 2 years ago

   AppsFlyer

   Data recovery has been completed and the issue is now resolved. If you encounter any further related issues, please don't hesitate to contact us. Thank you for your patience and understanding.