Resolved incident

Transient application errors

Asana · None · Started

Duration
1h 2m
Severity
None
Status
Resolved

Summary

None · Resolved

We've paused upgrades for the remaining customer databases, and will complete the remaining upgrades after looking into why we saw more errors than expected.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Asana

    We started upgrade processes for databases; these are proceeding, but some restarts are taking longer than expected. As a result some customers are encountering transient errors during this process. We expect each customer database upgrade to complete within a few minutes; and no data will be lost.

  2. Resolved

    Asana

    We've paused upgrades for the remaining customer databases, and will complete the remaining upgrades after looking into why we saw more errors than expected.