Resolved incident
Issues in with Asana in non-US regions
Asana · None · Started
- Duration
- < 1m
- Severity
- None
- Status
- Resolved
Summary
None · Resolved
On January 6th, 2026 at UTC 12:00, we experienced an approximately 50-minute service disruption affecting customers in non-US regions. During this time, some requests may have failed or timed out. What Happened: During routine maintenance, we upgraded a core infrastructure component. While the upgrade itself completed as expected, some services did not successfully reconnect to the updated infrastructure. This led to temporary communication issues and degraded service in the affected regions. We apologize for the inconvenience and want to assure you that we are taking steps to help prevent similar issues in the future.
Event timeline
How this incident unfolded, from the official status page.
Resolved
Asana
On January 6th, 2026 at UTC 12:00, we experienced an approximately 50-minute service disruption affecting customers in non-US regions. During this time, some requests may have failed or timed out. What Happened: During routine maintenance, we upgraded a core infrastructure component. While the upgrade itself completed as expected, some services did not successfully reconnect to the updated infrastructure. This led to temporary communication issues and degraded service in the affected regions. We apologize for the inconvenience and want to assure you that we are taking steps to help prevent similar issues in the future.