Errors loading Asana

Resolved

None impact

Started

Lasted 3h 31m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We believe that this was related to http3, and have disabled http3 for the affected CloudFront distribution. We believe Asana should now load after a hard refresh.

  3. Investigating

    We have received reports that some users are unable to load Asana, especially in and around New York/the East Coast of the US, and have observed intermittent errors. We are investigating this, and will provide an update within an hour.