Resolved incident

Downtime for the Asana web app

Asana · Major · Started

Duration
32m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Thank you for your patience. Service is fully restored, and the Asana web app is back to normal functionality.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Asana

    Users are currently unable to begin new sessions in the Asana web app. Our engineers are working to investigate and mitigate this issue as soon as possible. Existing web sessions are unaffected, along with mobile and API traffic.

  2. Monitoring

    Asana

    Our engineers have identified and reverted the change preventing users from starting new Asana web app sessions. We're monitoring the situation to ensure recovery. The Asana web app is operational, and other services (mobile, API) are unaffected.

  3. Resolved

    Asana

    Thank you for your patience. Service is fully restored, and the Asana web app is back to normal functionality.